HomeRadio Lingua Premium Membership SystemBecoming a memberI've paid for my membership - what now?

2.2. I've paid for my membership - what now?

After paying through the Paypal page you have to click on "Complete Purchase" and return to our site. You'll then be taken to your control panel where you should already be logged in. You should also have received an email confirming your payment and providing you with further instructions.

Note that if you funded your payment with a credit card you should have immediate access. However, if you funded your payment with a debit card or bank account then there is normally a delay of 5-7 days on the processing of this payment. Unfortunately this is a restriction put in place by Paypal and we cannot do anything about it. Please do not try to repeat the signup process in the meantime. If you'd like to cancel your signup and start again with an alternative payment method to get access to the materials more quickly, please contact us through our helpdesk system.

This stage can be a little confusing. You may feel you are logged in and therefore can now get access to the files. There's one more thing you'll have to do. Using the "Select course" button on the menu, choose the appropriate course you've purchased. This will link to the download page for your course. Depending on the level (eg. Bronze, Silver, Gold, etc.) you will have access to various files on this page. You need to right-click (control-click on a Mac) on the files and save them to your computer in an appropriate place. You'll be asked for your username and password. Remember that your username has to be lower case and your password is case sensitive.

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